Return and Refund Policy

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1- SMS Consent Communication:
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Olive Roots Holdings LLC, you may receive messages related to the following:

• Follow up messages and billing inquiries. 

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 7 SMS messages per week related to your inquiry.

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from Olive Roots Holdings LLC in the following ways:

• Verbally, during a conversation

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.oliverootsholdings.com

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.